Problem: The picture is very poor on freeview. I get interference, blocks appearing, clicking sounds and a generally unwatchable picture.
There are 0 comments on this problem.
Solution 1:
This sounds like a poor signal. Go into the menu and see if you can check the signal strength. To solve this, you will need to either (1) Retune your TV to a more local transmitter, (2) Improve / reposition your TV aerial, or (3) Check the cable that connects your TV to the aerial - replacing this will be easier and cheaper that replacing the antenna. 0 out of 0 people found this solution helpful.
Problem: How do I connect my computer to my TV? I can't seem to get any sound.
There are 0 comments on this problem.
Solution 1:
You might need to send a separate audio cable to your TV, even if you're connecting via HDMI. 0 out of 0 people found this solution helpful.
Problem: I get a green or blue screen, but I can hear the sound coming from the TV channel.
There are 0 comments on this problem.
Solution 1:
Golden rule 1: Change channel and see if you can change back and make it work. Golden rule 2: Turn it off and on again. 0 out of 0 people found this solution helpful.
Problem: Picture has speckles or sparkles while watching.
There are 0 comments on this problem.
Solution 1:
This is likely to be a cable problem. Try with a different cable if you have one handy. Cheaper cables are more likely to do this, particularly if they are quite long (over 5 metres) 0 out of 0 people found this solution helpful.
Problem: Picture comes on, then goes off, sometimes flickers.
There are 0 comments on this problem.
Solution 1:
Probably a loose cable connection. Try fiddling around with the cable while it's on and see if it helps. 0 out of 0 people found this solution helpful.
Solution 1:
First solution: check the power. Yes, I know it's obvious, but if the fuse has gone in the plug, if the cable is loose or if you've overlooked a second power switch, this might be your problem. If you have any indication of power at all (e.g. power light), you can discount this. Alternative Solution: Is the plug in/on also have you checked the cables are in correctly (it's worth checking them over) 0 out of 0 people found this solution helpful.
Solution 1:
First solution: check the power. Yes, I know it's obvious, but if the fuse has gone in the plug, if the cable is loose or if you've overlooked a second power switch, this might be your problem. If you have any indication of power at all (e.g. power light), you can discount this. Alternative Solution: Is the plug in/on also have you checked the cables are in correctly (it's worth checking them over) 0 out of 0 people found this solution helpful.
- The TV failed to power on (no red LED) after 13 months use (just outside warranty) and was diagnosed as a failed power supply unit. This was replaced but has failed again after 20 months. Toshiba website refers to a hard on/off switch on the side of the set but this model does not have one. It has a small "function control" on/off switch but this does not make any difference. I suspect the PSU has failed again and I will not be wasting any more money on repairs or any other Toshiba products.
Helpful: 0/0 Do you think this comment was helpful?
Solution 1:
First solution: check the power. Yes, I know it's obvious, but if the fuse has gone in the plug, if the cable is loose or if you've overlooked a second power switch, this might be your problem. If you have any indication of power at all (e.g. power light), you can discount this. Alternative Solution: Is the plug in/on also have you checked the cables are in correctly (it's worth checking them over) 0 out of 0 people found this solution helpful.
Problem: My tv is playing DVDs in black and whitealthough the tv channels are colour.
There are 0 comments on this problem.
Solution 1:
The most likely candidate is the SCART lead - either not inserted fully, or a cracked wire somewhere along it's length. 0 out of 0 people found this solution helpful.
All problems on this page have been submitted and answered by users. If you have a problem with the Toshiba 19BL502B, please submit it below and we'll post it here.
Solve an unsolved problem for the Toshiba 19BL502B
Can you help?
If you can solve a currently unsolved problem, please select the problem you can solve from the list below. Even if you can't solve it, you can still comment on problems if you think it would help.
Jump to page:
[1]
0 people also had this problem.
Problem: My TV keeps switching on in tne morning by itself. The timer is OFF and the TV is left in standby mode. Thanks
Problem: With Sky News moving to a different channel number we have had to retune the set for freeview channels. This works fine but each time we switch back on it has to be tuned all over again. It doesn't appear to be storing the new list.
If you have a problem and the TV is under a year old, contact your retailer to arrange a repair or replacement. Under the Sale of Goods Act, you should be covered for at least a year and maybe longer.
TV repairs have changed a lot over the years and although modern TVs are much more complicated than traditional TVs, they are still repairable. Often, there is a simple solution, so make sure you try everything before taking your TV apart or paying for repairs.
Solutions suggested on this site are for informational purposes only; we accept no responsibility for any damage or financial loss caused as a result of following the advice shown here.